Cannonwake Privacy Policy

Cannonwake and this website

Cannonwake stores gameplay progress and preferences on your device. The app does not send that information to us. It has no Cannonwake account, developer-operated game server, advertising, tracking, analytics or third-party crash-reporting SDK.

The optional Full Game purchase is processed by Apple through the App Store and StoreKit. The app checks Apple-provided transaction and entitlement information on your device. We do not receive your payment-card number or Apple Account password. Apple may process purchase, account, diagnostic and backup information under its own privacy practices and your settings. See Apple's Privacy Policy.

This website uses no cookies, JavaScript, analytics or tracking tools. Its web-server access and error logs are disabled. Network and hosting infrastructure still process information needed to receive and answer web requests, such as your IP address.

We do not sell your personal information or use it for targeted advertising.

Personal information we collect

Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

• Contact data, such as your first and last name and email address.
• Communications data based on our exchanges with you, including when you contact us through the Service or otherwise.

If you email us for support, this includes the message and any attachments you choose to send. The app does not automatically send your saved game with a support request.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery and operations. We may use your personal information to provide the Service, provide support for the Service, and respond to your requests, questions and feedback.

Compliance and protection. We may use your personal information to:

• comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;
• protect our, your or others' rights, privacy, safety or property, including by making and defending legal claims;
• enforce the terms and conditions that govern the Service; and
• prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

We do not hold a server copy of your Cannonwake progress and cannot remotely delete it. Apple controls its purchase records and any backups provided through Apple services.

How we share your personal information

We may share your personal information with the following parties:

• Service providers. Third parties that provide services on our behalf or help us operate the Service or our business, such as hosting, information technology, customer support and email delivery. These include DigitalOcean for website hosting and Namecheap and Google for support-email forwarding and delivery.
• Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, in the course of the professional services that they render to us.
• Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above.
• Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.

Your privacy rights

If you have questions about our practices or if you would like to exercise any privacy related right that may be available to you, please contact us at games@tompkins.computer.

U.S. state privacy rights

This section applies to residents of U.S. states to the extent they have privacy laws applicable to us that grant their residents the rights described below (collectively, the "State Privacy Laws"). The State Privacy Laws may provide residents with some or all of the rights listed below. However, these rights are not absolute and some State Privacy Laws do not provide these rights to their residents. Therefore, we may decline your request in certain cases as permitted by law.

• Access. You can request a copy of the personal information that we have collected about you.
• Correction. You can ask us to correct inaccurate personal information that we have collected about you.
• Deletion. You can ask us to delete the personal information that we have collected from you.
• Appeal. You can appeal our denial of any request validly submitted.
• Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the State Privacy Laws.

European privacy rights

European data protection laws give you certain rights regarding your personal information. If you are located in the European Economic Area or United Kingdom, you may ask us to take the following actions in relation to your personal information that we hold:

• Access. Provide you with information about our processing of your personal information and give you access to your personal information.
• Correct. Update or correct inaccuracies in your personal information.
• Delete. Delete your personal information where there is no good reason for us continuing to process it.
• Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
• Restrict. Restrict the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.
• Object. Object to our processing of your personal information where we are relying on legitimate interests.
• Withdraw consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.

You may submit these requests by email to games@tompkins.computer. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors, such as why and how we are processing your personal information. If we reject any request you may make, whether in whole or in part, we will let you know our grounds for doing so at the time, subject to any legal restrictions.

In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security and international processing

Security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

David Tompkins is based in New York, United States, and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version, or as otherwise indicated at the time of posting.

Contact

David Tompkins
New York, United States
games@tompkins.computer